Terms of service

Terms of Service — MaahScents

Effective Date: October 21, 2026

1. Introduction

Welcome to MaahScents. These Terms of Service govern your access to and use of our website, online store, products, and related services.

Throughout these Terms, the words “we,” “us,” and “our” refer to MaahScents. The words “you” and “your” refer to anyone visiting our website, purchasing our products, or using our services.

By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please discontinue using our website.

2. Our Products

MaahScents offers cosmetics, Balochi Cultural Scents, Mehlab, Banor e Bo, Sochoki, Dhop, fragrances, and related personal care products.

We make reasonable efforts to display our products, descriptions, colors, packaging, and other details as accurately as possible. However, the appearance of products may vary slightly due to screen settings, lighting, packaging updates, or other factors.

Fragrance characteristics, including scent strength, projection, and longevity, may vary depending on skin type, application method, environment, and individual perception.

We reserve the right to modify, discontinue, or update products and product descriptions at our discretion, subject to applicable law and any confirmed order obligations.

3. Eligibility and Account Information

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law or that you have the necessary permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, subject to applicable law.

4. Prices and Payments

All product prices are displayed in the currency indicated on our website. Prices, promotions, and offers may change without prior notice, except where applicable law requires otherwise.

The price applicable to an order will generally be the price displayed at checkout when the order is submitted, subject to confirmation and correction of genuine errors as permitted by law.

Shipping charges, taxes, and other applicable fees will be displayed at checkout where relevant.

We may offer payment methods such as cash on delivery, bank transfer, or supported online payment services, depending on availability.

Orders requiring advance payment will be processed after the payment has been verified. For cash-on-delivery orders, payment is due according to the courier's collection procedure.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase products from MaahScents. We may contact you by phone, email, or WhatsApp to verify order details, delivery information, or payment arrangements.

An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, inaccurate information, or delivery restrictions.

If we cancel an order after receiving payment, we will arrange an appropriate refund in accordance with applicable law and our refund procedures.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframes communicated on our website or during order confirmation.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, operational issues, or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number.

Additional delivery charges or arrangements may apply when an address is incorrect, a delivery attempt fails, or a shipment must be returned or resent, subject to our disclosed policies and applicable law.

Risk of loss and responsibility for undelivered or damaged shipments will be handled in accordance with applicable law and the circumstances of the order.

7. Returns, Exchanges, and Refunds

Our return, exchange, and refund procedures are intended to provide a fair process for customers while protecting the safety and quality of cosmetic and fragrance products.

Because certain products are intended for personal use, opened or used products may not be eligible for return or exchange for reasons of hygiene, except where required by applicable law or where a product is defective, damaged, incorrect, or otherwise eligible for a remedy.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us promptly with your order number and supporting photographs, where appropriate, so that we can assess the issue.

Depending on the circumstances and applicable law, we may offer a replacement, exchange, refund, or another suitable resolution.

Any additional return conditions, time limits, shipping responsibilities, and refund processing details will be stated in our separate Refund and Return Policy.

Nothing in these Terms excludes any consumer rights that cannot lawfully be excluded.

8. Product Safety and Proper Use

Customers should read product labels, ingredient lists, usage directions, and warnings before using any MaahScents product.

For cosmetics and fragrances:

Use products only as directed and for their intended purpose.
Avoid contact with eyes, mouth, and other sensitive areas unless the product is specifically designed for such use.
Perform a patch test where appropriate, particularly if you have sensitive skin.
Discontinue use if irritation or an adverse reaction occurs and seek medical advice when necessary.
Keep products away from children unless specifically intended for their use.
Store products according to the instructions on their packaging.
Keep flammable fragrance products away from flames, sparks, and excessive heat where applicable.

Individual reactions and fragrance preferences differ. We do not guarantee that every product will be suitable for every individual.

Customers should review the product information before purchasing and contact us if they require clarification about ingredients or intended use.

9. Promotions, Discounts, and Gift Offers

Promotional offers, discount codes, bundles, and gifts are subject to their stated terms, validity periods, and availability.

Unless expressly stated otherwise, promotional offers cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to correct promotional errors or discontinue offers as permitted by applicable law.

10. Intellectual Property

All content on our website, including the MaahScents name and branding, logos, product photographs, descriptions, graphics, designs, and other materials, is owned by or licensed to MaahScents unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially use our intellectual property without prior written permission, except where permitted by law.

11. Prohibited Activities

You agree not to use our website or services to:

Engage in unlawful, fraudulent, or deceptive activities.
Submit false orders or misleading information.
Interfere with website security or functionality.
Upload or transmit malicious software or harmful code.
Copy or misuse website content or intellectual property without authorization.
Violate the rights of MaahScents, other customers, or third parties.

We may restrict access to our services where reasonably necessary to prevent misuse, protect our business, or comply with applicable law.

12. Third-Party Services and Links

Our store operates on Shopify and may use third-party services for payments, shipping, analytics, advertising, and customer communications.

Third-party services may be governed by their own terms and privacy policies. MaahScents is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

Links to external websites are provided for convenience and do not necessarily imply endorsement.

13. Limitation of Liability

To the extent permitted by applicable law, MaahScents will not be responsible for indirect or consequential losses arising from the use of our website or products where such losses are not reasonably foreseeable or are otherwise lawfully excluded.

Nothing in these Terms limits liability for fraud, intentional misconduct, or any liability that cannot legally be limited or excluded.

Nothing in these Terms removes mandatory consumer protections or remedies available under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that causes unlawful harm to MaahScents or third parties.

Any responsibility for losses arising from unlawful conduct will be determined in accordance with applicable law. Nothing in this section creates an obligation that cannot lawfully be imposed on a consumer.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand how your information may be processed when you browse our store or place an order.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, business operations, website features, or legal obligations.

The revised version will be published on this page with an updated effective date. Changes will apply as permitted by applicable law and will not remove rights that customers are legally entitled to retain.

17. Governing Law

These Terms of Service are intended to be interpreted in accordance with the laws of Pakistan, subject to any mandatory consumer protection laws or other legal requirements that apply to a particular transaction.

Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.

18. Contact Information

For questions regarding these Terms of Service, orders, products, or customer support, please contact us:

Brand Name: MaahScents
Email: MaahScents@gmai.com
Phone/WhatsApp: 0333-1744554
Business Address: Mohsin Medicine & Marketing, Turbat Balochistan, Pakistan
Website: www.MaahScents.online
Country: Pakistan