Shipping policy
Shipping & Return Policy
Shipping Policy
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Courier Partner: All orders are shipped through PostEx for reliable and fast delivery across Pakistan.
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Processing Time: Orders are usually processed and dispatched within 1–2 business days after confirmation.
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Delivery Time:
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Major Cities: 2–4 business days
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Other Areas: 4–7 business days
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Shipping Charges:
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Free shipping on orders above PKR [Your Limit]
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A flat shipping rate of PKR [Amount] applies to orders below this limit.
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Order Tracking: Once your order is shipped, you will receive an SMS or email with a PostEx tracking number to track your parcel.
Return & Exchange Policy
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We offer a 7-day return and exchange policy from the date of delivery.
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To be eligible for a return:
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The item must be unused, unworn, and in original packaging.
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A receipt or proof of purchase is required.
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Non-returnable items: Sale, discounted, or custom items cannot be returned or exchanged.
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Return Process:
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Contact us at [your email or WhatsApp number] within 7 days of receiving your parcel.
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Our team will guide you through the return procedure via PostEx reverse pickup.
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Once we receive and inspect the item, we will process your refund or exchange within 5–7 business days.
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Return Shipping Cost: Return shipping costs are borne by the customer unless the product delivered is damaged, defective, or incorrect.
Contact Us
If you have any questions about shipping or returns, please contact:
📧 Email: maahscents@gmail.com
📞 Phone/WhatsApp: 03213811337
🏠 Address: Absor Turbat Balochistan, Pakistan