Privacy policy

Privacy Policy — MaahScents

Effective Date: October 21, 2026

At MaahScents, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and trustworthy.

This Privacy Policy explains how MaahScents collects, uses, stores, and shares your personal information when you visit our website, browse our products, place an order, or communicate with us.

1. Information We Collect

When you visit or shop at MaahScents, we may collect the following information:

Personal Information

Full name
Phone number
Email address
Billing and shipping address
Other information you provide when placing an order or contacting us

Order and Payment Information

Products purchased, order history, and transaction details
Payment status and relevant transaction references
Information necessary to process payments and deliver your order

We do not intend to store your complete payment card details. Payment information may be processed securely by the relevant payment provider.

Technical and Browsing Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referral source, and interactions with our store. Cookies and similar technologies may be used for these purposes.

2. How We Use Your Information

MaahScents may use your information to:

Process, confirm, and fulfil your orders.
Arrange shipping and delivery.
Contact you regarding your orders, payments, or customer service requests.
Respond to your questions, complaints, and feedback.
Improve our products, website, and shopping experience.
Prevent fraud, unauthorized transactions, and misuse of our services.
Send promotional offers, product updates, and marketing communications where permitted and, where required, with your consent.
Measure advertising performance and understand how customers interact with our store.

3. Cookies and Tracking Technologies

Our Shopify store may use cookies, pixels, and similar technologies to keep the website functioning, remember preferences, understand website traffic, and improve advertising performance.

Depending on our store configuration, these technologies may include Shopify analytics and Meta technologies, such as the Meta Pixel.

These tools may collect information about your interactions with our website and advertisements. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

You can manage cookies through your browser settings and, where available, our website's cookie preferences.

4. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

Shopify: To host and operate our online store and process relevant store activities.
Delivery and courier companies: To deliver orders to your specified address.
Payment service providers: To process and verify payments.
Analytics and advertising providers: To measure website performance and advertising effectiveness, where applicable.
Service providers: To provide customer support, website functionality, security, and other essential business services.
Legal or regulatory authorities: Where disclosure is required by applicable law or is necessary to protect our legal rights.

We do not authorize third parties receiving information on our behalf to use it beyond the purposes permitted by our arrangements with them and applicable law.

MaahScents does not sell personal information in exchange for money. Certain advertising or data-sharing activities may nevertheless be treated as a sale or sharing under specific privacy laws, where applicable.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We encourage customers to protect their accounts, devices, and personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and financial records, resolve disputes, prevent fraud, and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable retention requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to legal and legitimate business requirements.
Withdraw consent to marketing communications.
Object to or restrict certain processing activities where applicable.
Exercise applicable rights regarding cookies, targeted advertising, or data sharing.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email, where available. Transactional messages about existing orders may still be sent when necessary.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. These third parties have their own privacy policies and practices.

MaahScents is not responsible for the privacy practices of websites or services that we do not operate. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our online store is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. International Data Transfers

Our service providers, including Shopify and other third-party platforms, may process or store information in countries other than your own.

Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the information receives appropriate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, third-party services, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

Brand: MaahScents
Email: maahscents@gmail.com
Phone/WhatsApp: 0333-1744554
Business Address: Turbat, District Kech Balochistan
Website: www.MaahScents.online
Country: Pakistan